Toi Tupu - Withdrawals

Scheduled Withdrawals CLOSED - Open March 2020

 

Financial Hardship or Home Ownership Withdrawals - OPEN

PLEASE NOTE: Withdrawals will NOT be processed from Wednesday 11th December to Monday 6th January.

CLICK HERE TO WITHDRAW 

How can I apply to withdraw my deposits during the withdrawal periods?

You must be at least 18-years of age to withdraw your deposits. If you were under-18 years of age when your first deposit was made, you must complete our financial literacy quiz before you can withdraw (see below).

Normally, you may not withdraw a deposit until at least 12 months after it was made. After this 12-month period, you can withdraw your deposit during one of our regular withdrawal periods. There will be two every year (starting August 2019):

The withdrawal periods are currently:

1) Open 16th August - Close 13th September
2) Open 17th February - Close 16th March
These dates are subject to change.

The withdrawal portal and application form will be available during the withdrawal periods.

You must submit your application by 5pm on the closing day to be eligible to withdraw. For these withdrawals, a summary of our terms and conditions can be found in our General Withdrawals Policy.

What if I need to withdraw my Deposits now?

Outside the Scheduled Periods above, you can apply to withdraw at any time for:

  1. Financial Hardship; or
  2. Home Purchasing.

The relevant policy and criteria can be found here.

If you think you meet the criteria, you can apply by clicking here.

If you were under-18 when you received your first deposit:

You need to complete our financial literacy quiz and score at least 75% (15/20 questions) before you can withdraw your deposits.

You will need access to a calculator to complete the quiz.

You may repeat the quiz as many times as needed.

Once you have completed the quiz with a passing score, you will have met our financial literacy requirement to withdraw.

To get started, click the button below:

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