Whai Rawa - COVID 19 Update
31 August 2020 - Level 2
From today, Tāmaki Makaurau joins the rest of Aotearoa at Alert Level 2 but with extra restrictions on social gatherings, funerals and tangihanga to help stop the spread of COVID-19.
Visit covid19.govt.nz for more details on Alert Level 2 restrictions.
We've taken steps to ensure we continue to keep whānau, staff and the people we work with safe and well, and we're still able to deliver our services and support.
WHAT DOES ALERT LEVEL 2 MEAN FOR WHAI RAWA?
Office open to staff
While staff are able to return to the office, the majority will continue to work from home. We have a shared roster to minimise contact and ensure plenty of space for distancing.
Visiting the office
We’ll encourage meetings to take place online or by phone. If you need to meet with someone, you will need to schedule an appointment and sign a declaration form on arrival.
Staff will remain accessible via phone and email if you need to get in touch.
All general enquiries:
Email [email protected]
Eastcliffe Retirement Village
Our residents at Eastcliffe are among those at the highest risk of infection of COVID-19. To protect the health and wellbeing of residents, staff and whānau living nearby, visits to Eastcliffe are limited. Please phone reception to schedule a visit with your loved one.
All enquiries:
Email [email protected]
Residential Maintenance
New job requests
Services will be available for any new job requests for maintenance and repairs affecting access to water, plumbing and electricity. Strict processes have been put in place to protect the safety and wellbeing of whānau, staff and contractors. We ask for your patience during this time.
Kāinga Tuatahi residents email [email protected]
Whānau tenants email [email protected] or phone 021 517 432
Existing and current work
We will be in touch with whānau and tenants directly regarding current work already underway at their whare.
All enquiries:
Email [email protected].
Accounts Team
All enquiries:
Email [email protected]
Oneoneroa development
Our sales agents are now taking appointments for private viewings of the remaining home. Visit www.oneoneroa.co.nz for more information about the properties and availability.
All sales enquiries:
Email [email protected] or phone 021 888 133
HELPFUL LINKS:
New Zealand Government COVID 19: https://covid19.govt.nz/
Ngāti Whātua Ōrākei COVID-19 Response: https://ngatiwhatuaorakei.com/huaketo-korona-covid-19/
Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
Ngā manaakitanga ki a koutou.
Stay safe!
12 August 2020, 12pm
As you will know, Prime Minister Jacinda Adern announced last night that Tāmaki Makaurau (Auckland) will move to Alert Level 3 and the rest of Aotearoa to Alert Level 2 from Wednesday 12 August, 12pm until midnight Friday 14 August.
Our priority at this time is to keep whānau, staff and the people we work with safe and well. We want to reassure everyone that we are prepared and will work within the restrictions to keep our standards of service delivery high.
WHAT DOES THIS MEAN FOR WHAI RAWA?
Office Closed
Our Dockside Lane office is closed and staff will continue to work remotely. All staff are accessible via email and phone, and are available to assist.
All general enquiries:
Email [email protected]
Eastcliffe Retirement Village
As an "essential service", Eastcliffe will continue to operate and support our residents. All visits to Eastcliffe are strictly prohibited during Alert Level 3 but we encourage whānau and friends to regularly check in with their loved ones via phone and email. We have security manning the entrance to allow essential deliveries and staff access to the village.
Any packages or deliveries can be dropped off to the gate and reception.
All enquiries:
Email [email protected]
Residential Maintenance
New job requests
Services will be available for any new job requests for maintenance and repairs affecting access to water, plumbing and electricity. Strict processes have been put in place to protect the safety and wellbeing of whānau, staff and contractors. We ask for your patience during this time.
Kāinga Tuatahi residents email [email protected]
Whānau tenants email [email protected] or phone 021 517 432
Existing and current work
We will be in touch with whānau and tenants directly regarding current work already underway at their whare.
All enquiries:
Email [email protected].
Accounts Team
Our accounts team are working remotely and will continue to process payments.
All enquiries:
Email [email protected]
Oneoneroa development
Viewings are by appointment only. Visit www.oneoneroa.co.nz for more information about the properties and availability.
All sales enquiries:
Email [email protected] or phone 021 888 133
HELPFUL LINKS:
New Zealand Government COVID 19: https://covid19.govt.nz/
Ngāti Whātua Ōrākei COVID-19 Response: https://ngatiwhatuaorakei.com/huaketo-korona-covid-19/
Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
Kia haumaru te noho e te whānau, ngā manaakitanga ki a koutou.
We’ve united before and we can do this again. Stay safe!
8 June 2020
Kia kotahi mō te whaioranga - Unite for the recovery.
From 8 June 2020 at 11.59pm, Aotearoa is moving to Alert Level 1.
What does Alert Level 1 mean for Whai Rawa?
Office open
Our office at 29 Dockside Lane is open.
Visiting the office
We are encouraging meetings to take place online or by phone. If you need to meet with someone in person, you will need to schedule an appointment and sign a declaration form on arrival.
Staff will remain accessible via phone and email if you need to get in touch.
All general enquiries:
Email [email protected]
Eastcliffe Retirement Village
Our residents at Eastcliffe are among those at the highest risk of infection of COVID-19. To protect the health and wellbeing of residents, staff and whānau living nearby, visits to Eastcliffe will be restricted to close friends and whānau. Please phone reception to schedule a visit with your loved one and for further information regarding visitor requirements.
All enquiries:
Email [email protected]
Residential Maintenance
If you require any maintenance work, please get in touch.
Kāinga Tuatahi residents email [email protected]
Whānau tenants email [email protected] or phone 021 517 432
Accounts Team
All enquiries:
Email [email protected]
Oneoneroa development
Construction has recommenced to put the finishing touches on the homes and our sales agents are now taking appointments for private viewings of the 4 remaining homes. Visit www.oneoneroa.co.nz for more information about the properties and availability.
All sales enquiries:
Email [email protected] or phone 021 888 133
The 10 Golden Rules for Alert Level 1
- If you’re sick, stay home. Don’t go to work or school. Don’t socialise.
- If you have cold or flu symptoms call your doctor or Healthline and make sure you get tested.
- Wash your hands. Wash your hands. Wash your hands.
- Sneeze and cough into your elbow, and regularly disinfect shared surfaces.
- If you are told by health authorities to self-isolate you must do so immediately.
- If you’re concerned about your wellbeing or have underlying health conditions, work with your GP to understand how best to stay healthy.
- Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ COVID Tracer app as a handy way of doing this.
- Businesses should help people keep track of their movements by displaying the Ministry of Health QR Code for contact tracing.
- Stay vigilant. There is still a global pandemic going on. People and businesses should be prepared to act fast to step up Alert Levels if we have to.
- People will have had different experiences over the last couple of months. Whatever you’re feeling — it’s okay. Be kind to others. Be kind to yourself.
HELPFUL LINKS:
Ngāti Whātua Ōrākei COVID-19 Response: https://ngatiwhatuaorakei.com/huaketo-korona-covid-19/
Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
New Zealand Government COVID 19: https://covid19.govt.nz/
Alert Level 1 information: https://uniteforrecovery.govt.nz/covid-19/covid-19-alert-system/alert-level-1/
14 May 2020
From 13 May 2020 at 11.59pm, Aotearoa is moving to Alert Level 2. The way the country has come together by staying safe, being kind, and showing manaakitanga is truly remarkable.
What does Alert Level 2 mean for Whai Rawa?
Office open to staff
While staff are able to return to the office, the majority will continue to work from home. We have a shared roster to minimise contact and ensure plenty of space for distancing.
Visiting the office
We’ll encourage meetings to take place online or by phone. If you need to meet with someone, you will need to schedule an appointment and sign a declaration form on arrival.
Staff will remain accessible via phone and email if you need to get in touch.
All general enquiries:
Email [email protected]
Eastcliffe Retirement Village
Our residents at Eastcliffe are among those at the highest risk of infection of COVID-19. To protect the health and wellbeing of residents, staff and whānau living nearby, visits to Eastcliffe will be restricted to close friends and whanau. Please phone reception to schedule a visit with your loved one.
All enquiries:
Email [email protected]
Residential Maintenance
Maintenance work and previously logged jobs will resume.
Kainga Tuatahi residents email [email protected]
Whanau tenants email [email protected] or phone 021 517 432
Accounts Team
All enquiries:
Email [email protected]
Oneoneroa development
Construction has recommenced to put the finishing touches on the homes and our sales agents are now taking appointments for private viewings of the 7 remaining homes. Visit www.oneoneroa.co.nz for more information about the properties and availability.
All sales enquiries:
Email [email protected] or phone 021 888 133
HELPFUL LINKS:
Ngāti Whātua Ōrākei COVID-19 Response: https://ngatiwhatuaorakei.com/huaketo-korona-covid-19/
Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
New Zealand Government COVID 19: https://covid19.govt.nz/
Alert Level 2 information: https://covid19.govt.nz/alert-system/alert-level-2/
21 April 2020
On 20 April, Prime Minister Jacinda Adern announced that from 27 April 2020 at 11.59pm, New Zealand will move into Alert Level 3 - Restrict.
What does that mean for Whai Rawa?
Office Closed
Our Dockside Lane office will remain closed and staff will continue to work remotely. All staff are accessible via email and phone.
All general enquiries:
Email [email protected]
Eastcliffe Retirement Village
As an "essential service", Eastcliffe will continue to operate and support our residents. Like Alert Level 4, all visits to Eastcliffe are strictly prohibited during Alert Level 3.
All enquiries:
Email [email protected]
Residential Maintenance
Services will be available for maintenance and repairs affecting access to water, plumbing and electricity. Strict processes have been put in place to protect the safety and well being of whānau, staff and contractors. We ask for your aptience during this time.
Kainga Tuatahi residents email [email protected]
Whanau tenants email [email protected] or phone 021 517 432
Accounts Team
All enquiries:
Email [email protected]
Oneoneroa development
Our show homes are closed during lockdown. Visit www.oneoneroa.co.nz for more information about the properties and availability.
All sales enquiries:
Email [email protected] or phone 021 888 133
HELPFUL LINKS:
Ngāti Whātua Ōrākei COVID-19 Response: https://ngatiwhatuaorakei.com/huaketo-korona-covid-19/
Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
New Zealand Government COVID 19: https://covid19.govt.nz/
Kia haumaru tonu te noho e te whānau, ngā manaakitanga ki a koutou. Stay safe!
25 March 2020
From 25 March 2020 at 11.59pm, New Zealand will go in to lockdown as the country moves into Alert Level 4 - Eliminate.
What does that mean for Whai Rawa?
Office Closed
Our Dockside Lane office is closed. However, staff will be working remotely and remain accessible via email and phone.
All enquiries:
Email [email protected]
Eastcliffe Retirement Village
Eastcliffe is considered an "essential service" and will continue to operate. All visits to Eastcliffe are strictly prohibited during this time.
All enquiries:
Email [email protected]
Residential Maintenance
Services will be available for maintenance and repairs affecting access to water, plumbing and electricity.
Kainga Tuatahi residents email [email protected]
Whanau tenants email [email protected] or phone 021 517 432
Accounts Team
All enquiries:
Email [email protected]
Oneoneroa development
Our show homes are closed during lockdown. Visit www.oneoneroa.co.nz for more information about the properties and availability.
All sales enquiries:
Email [email protected] or phone 021 888 133
HELPFUL LINKS:
Ngāti Whātua Ōrākei COVID-19 Response: https://ngatiwhatuaorakei.com/huaketo-korona-covid-19/
Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
New Zealand Government COVID 19: https://covid19.govt.nz/
Kia haumaru te noho e te whanau, stay safe!
23 March 2020
As of today, our Ngāti Whātua Ōrākei Whai Rawa office at 29 Dockside Lane will be closed. The closure is in response to the COVID-19 outbreak as a measure to protect the health and wellbeing of staff, visitors and whānau members.
Staff have been supported with the tools to work remotely and stay connected to continue to deliver our services, projects and initiatives with the same quality and efficiency.
We are confident in our preparation and the resilience of our system to operate business as usual and we ask for your patience as we adapt to the “new normal”.
We will continue to monitor the situation and keep abreast of the New Zealand Government’s and Ministry of Health’s recommendations to inform and review reopening the office in the future.
All general enquiries can be sent to [email protected]
Further information can be found below.
Toi Tupu Savings & Investment Programme
First home and hardship withdrawal applications can be made online.
Visit www.ngatiwhatuaorakeiwhairawa.com/toi-tupu/withdrawals/ for more information.
All Toi Tupu enquiries:
Email [email protected]
Oneoneroa development
All sales enquiries:
Visit www.oneoneroa.co.nz for more information
Email [email protected] or phone 021 888 133
Eastcliffe Retirement Village
Visits to Eastcliffe Retirement Village are restricted.
All enquiries:
Email [email protected]
Residential Maintenance
All enquiries:
Email [email protected]
Accounts Team
All enquiries:
Email [email protected]
HELPFUL LINKS:
Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
New Zealand Government COVID 19: https://covid19.govt.nz/
20 March 2020
COVID-19 (Coronavirus) – what we’re doing
We are adapting to a changing environment due to the COVID-19 outbreak. The wellbeing of our whānau, staff, manuhiri and people we work with is a priority for Whai Rawa during this time.
Like many organisations across the motu we urge everyone to look after themselves first and foremost so you are also able to help look out for others. Stay informed with the latest information and resources and keep an eye on the Ministry of Health’s website as they frequently provide updates, guidance and advice.
At this stage, our WHAI RAWA OFFICE IS OPEN and it is business as usual. We want to share some of the steps we are taking to keep everyone healthy and safe, and to minimise disruption to the delivery of our projects, services and business operations over the coming weeks and months.
Flexible working environment
As a precautionary measure, we are testing and working on the resilience of our systems and processes should we need to work remotely. We are committed to high-quality performance (including confidentiality) at all times and will remain accessible via email and mobile phone.
Supporting staff
Unwell staff or staff showing flu and cold like symptoms are encouraged to work from home and will be supported with the tools to do so.
Restricting travel
Staff are restricting both international and domestic travel, whether that be for mahi or personal travel arrangements. As per new requirements announced by the government, they will need to self-isolate if returning from overseas.
Minimising contact with others
We are reducing contact with external contacts and each other by having phone/video conference meetings instead and practicing “social distancing” by keeping at least a metre away from others and avoiding large groups/events.
Visitors
If you are visiting the office please phone ahead. Visitors who have been unwell, have had whānau staying from overseas or have whānau in their household with flu-like symptoms are being asked to reschedule their hui or call instead.
Economic impact
The economy, both overseas and here in New Zealand, are already experiencing impacts due to the outbreak. We are evaluating what that could mean for Whai Rawa and will act, as always, prudently and responsibly in the best long-term interests of the hapū.
The situation is dynamic and fluid, and our response will continue to evolve. We will endeavour to keep you informed of any new measures we put in place. Keep safe e te whānau!
HELPFUL LINKS:
Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus
New Zealand Government COVID 19: https://covid19.govt.nz/
