Whai Rawa - COVID 19 Update

25 March 2020

From 25 March 2020 at 11.59pm, New Zealand will go in to lockdown as the country moves into Alert Level 4 - Eliminate.

 

What does that mean for Whai Rawa?

Office Closed

Our Dockside Lane office is closed. However, staff will be working remotely and remain accessible via email and phone.

All enquiries:

Email [email protected]

 

Eastcliffe Retirement Village

Eastcliffe is considered an "essential service" and will continue to operate. All visits to Eastcliffe are strictly prohibited during this time.

All enquiries:

Email [email protected]

 

Residential Maintenance
Services will be available for maintenance and repairs affecting access to water, plumbing and electricity.

Kainga Tuatahi residents email [email protected]

Whanau tenants email [email protected] or phone 021 517 432

 

Accounts Team

All enquiries:

Email [email protected]

 

Oneoneroa development

Our show homes are closed during lockdown. Visit www.oneoneroa.co.nz for more information about the properties and availability.

All sales enquiries:

Email [email protected] or phone 021 888 133

 

HELPFUL LINKS:

Ngāti Whātua Ōrākei COVID-19 Response: https://ngatiwhatuaorakei.com/huaketo-korona-covid-19/

Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

New Zealand Government COVID 19: https://covid19.govt.nz/

 

Kia haumaru te noho e te whanau, stay safe!

23 March 2020

As of today, our Ngāti Whātua Ōrākei Whai Rawa office at 29 Dockside Lane will be closed. The closure is in response to the COVID-19 outbreak as a measure to protect the health and wellbeing of staff, visitors and whānau members.

Staff have been supported with the tools to work remotely and stay connected to continue to deliver our services, projects and initiatives with the same quality and efficiency.

We are confident in our preparation and the resilience of our system to operate business as usual and we ask for your patience as we adapt to the “new normal”.

We will continue to monitor the situation and keep abreast of the New Zealand Government’s and Ministry of Health’s recommendations to inform and review reopening the office in the future.

All general enquiries can be sent to [email protected] 

Further information can be found below.

 

Toi Tupu Savings & Investment Programme

First home and hardship withdrawal applications can be made online.

Visit www.ngatiwhatuaorakeiwhairawa.com/toi-tupu/withdrawals/ for more information.

 

All Toi Tupu enquiries:

Email [email protected]

 

Oneoneroa development

All sales enquiries:

Visit www.oneoneroa.co.nz for more information

Email [email protected] or phone 021 888 133



Eastcliffe Retirement Village

Visits to Eastcliffe Retirement Village are restricted.

All enquiries:

Email [email protected]



Residential Maintenance
All enquiries:

Email [email protected]

 

Accounts Team

All enquiries:

Email [email protected]

 

HELPFUL LINKS:

Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

New Zealand Government COVID 19: https://covid19.govt.nz/


20 March 2020

COVID-19 (Coronavirus) – what we’re doing

We are adapting to a changing environment due to the COVID-19 outbreak.  The wellbeing of our whānau, staff, manuhiri and people we work with is a priority for Whai Rawa during this time.

Like many organisations across the motu we urge everyone to look after themselves first and foremost so you are also able to help look out for others. Stay informed with the latest information and resources and keep an eye on the Ministry of Health’s website as they frequently provide updates, guidance and advice.  

At this stage, our WHAI RAWA OFFICE IS OPEN and it is business as usual. We want to share some of the steps we are taking to keep everyone healthy and safe, and to minimise disruption to the delivery of our projects, services and business operations over the coming weeks and months.

Flexible working environment
As a precautionary measure, we are testing and working on the resilience of our systems and processes should we need to work remotely. We are committed to high-quality performance (including confidentiality) at all times and will remain accessible via email and mobile phone.

Supporting staff
Unwell staff or staff showing flu and cold like symptoms are encouraged to work from home and will be supported with the tools to do so.

Restricting travel
Staff are restricting both international and domestic travel, whether that be for mahi or personal travel arrangements. As per new requirements announced by the government, they will need to self-isolate if returning from overseas.     

Minimising contact with others
We are reducing contact with external contacts and each other by having phone/video conference meetings instead and practicing “social distancing” by keeping at least a metre away from others and avoiding large groups/events.

Visitors
If you are visiting the office please phone ahead. Visitors who have been unwell, have had whānau staying from overseas or have whānau in their household with flu-like symptoms are being asked to reschedule their hui or call instead.

Economic impact
The economy, both overseas and here in New Zealand, are already experiencing impacts due to the outbreak. We are evaluating what that could mean for Whai Rawa and will act, as always, prudently and responsibly in the best long-term interests of the hapū.

The situation is dynamic and fluid, and our response will continue to evolve. We will endeavour to keep you informed of any new measures we put in place. Keep safe e te whānau!

HELPFUL LINKS:

Ministry of Health: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

New Zealand Government COVID 19: https://covid19.govt.nz/